Free Gas Hot Water Upgrade in Victoria 2024

Upgrade your current old Gas Hot Water system to an energy-efficient Heat Pump Hot Water with a product cost of $0.00 (RRP $2689).
Take advantage of the Victoria Government incentives, such as the Victorian Energy Upgrade (VEU), Solar Victoria and Renewable Energy Target (STC) rebates - simply cover the heavily discounted installation co-payment and start enjoying endless hot water and savings on energy bills today!

Gas Hot Water System to Electric Heat Pump Hot Water upgrade: from $699 ( $1999 ) +gst

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Got a Damaged or Leaking Gas Hot Water or Looking for a Free Heat Pump Hot Water to Save on Energy Bills?

Access Up To $3,085 In Government Rebates And Replace Your Existing Electric Or Gas Hot Water System To An Energy Efficient Heat Pump Hot Water System

check mark computer icons clip art green tick mark thumbnail Hassle Free Rebate Processing: Government Accredited Company Help You Unlock All Sorts of Rebates, Including the VEUSTC, and SolarVic Rebate in Victoria.

check mark computer icons clip art green tick mark thumbnail $0.00 Upfront “Install NOW Pay LATER” Payment Plan Available. 

check mark computer icons clip art green tick mark thumbnail Fast 5 Business Days Turnaround Time, with a 48 Hours Emergency Hot Water Service Option Available for Metropolitan Melbourne Customers.

check mark computer icons clip art green tick mark thumbnail 4.9/5 Star Glowing Google Reviews Say It All.

check mark computer icons clip art green tick mark thumbnail 7 Years Tank Warranty Over 5 years Industry Average Standard.

check mark computer icons clip art green tick mark thumbnail Australian Green Solution “Patrons ONLY” 12 Months Complimentary Workmanship Warranty (RRP $199). 

check mark computer icons clip art green tick mark thumbnail Plumbing Compliance Certificate (VBA) and Electrical Certificate of Electric Safety (CoES) Provided to You and Guarantee the Quality of Each Installation.

check mark computer icons clip art green tick mark thumbnail Free Old Tank Recycling.

Free gas hot water upgrade

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7 Reasons to Upgrade Your Current Gas Hot Water Tank to a Heat Pump Hot Water

Upgrade to our market-leading heat pump boasting a COP of 4.8—4.8 times more efficient than outdated electric resistance systems. Invest wisely: for every $4.8 spent on the old tank, spend only $1 on our efficient heat pumps. Reasons to choose our upgrade:

1️⃣ Replace aging or failing tanks.

2️⃣ Enhance efficiency for relatively new but inefficient tanks.

3️⃣ Cut hot water bills by up to 81%.

4️⃣ Contribute to environmental sustainability.

5️⃣ Ensure consistently hot water.

6️⃣ Opt for top-tier warranty and efficiency.

7️⃣ Receive a complimentary system valued at $5030. Elevate efficiency and savings with our superior heat pump technology.

Emerald Energy Heat Pump

Victorian Government Hot Water Rebate Eligibility

Currently there are 3 rebates in Victoria that covers your hot water system upgrade product costs, including VEUSTC, and SolarVic rebate. Here is a list of rebate that you’re qualified for depending on your exisiting system hot water system.

Existing system VEU rebate STC rebate SolarVic rebate

Gas

YES

YES

YES

Electric

YES

YES

YES

Gas boosted solar 

NO

YES

YES

Instantaneous gas

YES

YES

YES

Heat pump

NO

YES

YES

Who is Eligible for Government Free Hot Water Systems in Victoria?

Here’s the list so you can check the details and see if you qualify for the 3 Victorian Government hot water rebates.

  • Property must be located in Victoria and over 24 months of age.
  • Existing hot water system must be inefficient electric or gas.

The new heat pumps installed  must be:

  • listed on the register of solar water heaters.
  • up to 425 L
  • Household income must be less than $210,000 per year before tax.
  • Applicant must be an owner-occupier of a home valued at under $3 million.
  • Replacement hot water system must be older than 3 years from the date of purchase.
Eco Genica Heat pump hot water
Start Saving Money with an energy efficient Hot Water System Upgrade.

How Does a Heat Pump Work?

Heat pump water heaters use electricity to move heat from one place to another instead of generating heat directly. Therefore, they can be two to three times more energy efficient than conventional electric resistance water heaters. To move the heat, heat pumps work like a refrigerator in reverse.

A fan pulls the ambient, warm air from wherever the heat pump is located (a basement, utility room or garage), and blows it across a series of refrigerant-filled evaporator coils. The slightly warm refrigerant is pumped through a compressor to increase the pressure and temperature before being passed through condenser coils that are wrapped around, or pass inside of, a water tank. The hot refrigerant passes its heat to the water, cools off and then returns to the evaporator coils where it starts its journey again, collecting warm ambient air.

Heat Pump Hot Water Product Options

EcoGenica 215L

EcoGenica 215L Heat Pump Split System

✅ Model number: EG215FR

✅ Tank Volume: 215L

✅ Warranty: 7 years

✅ Energy Saving: 77.6 %

✅ Suitable for: 1-3 people

✅ Recommended for Bedroom #: 1-3 Bedrooms

✅ Hot Water Recovery Rate: 66.7L per hour

✅ Max Water Temperature: 60 degrees

✅ Max current: 4.5 A

✅ Coefficient of Performance (COP): 5:0

✅ Auto Disinfection

✅ Low Noise Level: 47dba

EcoGenica 215L

EcoGenica 290L Heat Pump Split System

✅ Model number: EG290FR

✅ Tank Volume: 290L

✅ Warranty: 7 years

✅ Energy Saving: 80.7 %

✅ Suitable for: up to 6 people

✅ Recommended for Bedroom #: 3-5 Bedrooms

✅ Hot Water Recovery Rate: 80.6L per hour

✅ Max Water Temperature: 60 degrees

✅ Max current: 5.0 A

✅ Coefficient of Performance (COP): 5:0

✅ Auto Disinfection

✅ Low Noise Level: 47dba

EG 260 309x1024 1

EcoGenica 260L All-in-One Heat Pump

✅ Model number: EG260FR

✅ Model number: Integrated All-in-One system

✅ Tank Volume: 260L

✅ Warranty: 7 years

✅ Energy Saving: 74.2 %

✅ Suitable for: up to 5 people

✅ Recommended for Bedroom #: 2-4 Bedrooms

✅ Hot Water Recovery Rate: 57.6L per hour

✅ Max Water Temperature: 60 degrees

✅ Max current: 5.0 A

✅ Coefficient of Performance (COP): 4:85

✅ Auto Disinfection

✅ Low Noise Level: 47dba

IMG 8333

Emerald Energy Heat Pump 270L All-in-One

✅ Model number: EE-HWS-A1-270

✅ WIFI enabled via Emerald EMS app

✅ Integrated All-in-One system

✅ Tank Volume: 270L

✅ Warranty: 6 years

✅ Energy Saving: 75.3 %

✅ Suitable for: up to 5 people

✅ Recommended for Bedroom #: 2-4 Bedrooms

✅ Hot Water Recovery Rate: 58.0L per hour

✅ Hot Water Recovery Rate (booster mode): 80.0L per hour

✅ Max Water Temperature: 70 degrees

✅ Max current: 5.0 A

✅ Coefficient of Performance (COP): 4:80

✅ Auto Disinfection

✅ Low Noise Level: 49dba

What Our Customers Say About Us

EXCELLENT
196 reviews on
Henry Le
Henry Le
2024-07-08
Alexander of Australian Green Solution provided a great service to replace my old gas hotwater system with a new heat pump, Neopower all-in-one 260litres (NA32-260A). The installation went smoothly. The Neopower is quiet and produces good hot water for our family. Thanks to Australian Green Solution!
Nguyen Kim Ngan Le
Nguyen Kim Ngan Le
2024-07-08
Thanks to Australian Green Solution, specifically Mary Grace, she is so good and really nice lady with the professional skill and understanding what customers need. She helping my family solve of the problem when the process started. And I can’t forget Greg and Nathan, both of them are in installation team. With the good advice, carefully, hard working and super funny, My family now has a new heat pump system. All of my family members are so happy with the new one and we can control the temperature by the app as well. . My family and myself are appreciated all of your hard working and understanding to help us have a great system.
Hoang Le
Hoang Le
2024-07-03
Prompt and expert service! The installation was top-notch, and the old unit was removed with no fuss.
Henry Wong
Henry Wong
2024-07-02
Prompt service and caring installers. Efficient and quiet operation. Very happy with this product.
Angelito Rodriguez
Angelito Rodriguez
2024-07-01
Good and quick service. Customer service from their representative is great. I'm happy with my new Hot Water System!!
Tilen Ma
Tilen Ma
2024-06-27
Quick smooth installation and excellent customer service.
hippy cilla
hippy cilla
2024-06-27
Excellent. Very happy with the service they provided . Fast response and wonderful Hot water system. Thank you
Cilla
Cilla
2024-06-26
Just got a new hot water system installed by Australian Green Solution ☺️ Christina, Nathan(plumber) Greg (electrician) were all helpful and professional. Really happy with the outcome.
Luca Pagliaro
Luca Pagliaro
2024-06-25
This was a super simple process, The team worked extremely quickly to have the grant approved as I was stuck without hot water on a long weekend, by mid-week the hot water service was installed. The installers were top blokes and explained how the system works. I would absolutely recommend this upgrade.

Recently Installed Heat Pump Hot Water

3 Reasons For Choosing Australian Green Solution

4.9/5 Google Review Says it All

Curious about what sets us apart? Take a peek at our Google review page where our satisfied customers have rated us an impressive 4.9 out of 5 stars! Their genuine feedback speaks volumes about our commitment to quality and service. Dive in and see why our Google reviews truly say it all.

Post Installation Care - We got you covered

Cheapest is not always the best - we believe in genuine care. Unlike others, we are not just here to make quick profits. Instead, we prioritize your needs, ensuring prompt and responsive support for any post-installation queries. Trust us to take care of you long after the installation is complete.

No Hidden Fees

We believe in transparency and honesty in our business practices. We want our customers to have a clear understanding of the costs associated with their purchases. That's why we guarantee that all our products come with no hidden fees.

Emergency Hot Water Service

Metropolitan Melbourne Only

No hot water? No Problem!

When your hot water system tank is on the blink and you need a speedy solution, turn to Australian Green Solution. Just give us a call, and we’ll prioritize your installation to get you up and running in no time. ⏰

We offer an emergency hot water system service option, typically scheduled within 48 hours on business days.

Here’s the perk: By choosing us and tapping into the VIC government rebate, you can save a substantial $2000-$3000 compared to hiring an emergency hot water replacement plumbing service.💰

Don’t let a broken tank leave you cold – trust Australian Green Solution for a prompt and cost-effective fix.

all in one heat pump

Frequently Asked Questions

These are the most commonly asked questions regarding free hot water upgrade in Victoria.

Under the VEU regulation, it's mandatory for us to recycle the old tank. This service is free of costs to the customer.

For Metro Melbourne customers, our standard installation timeline is usually within 5 business days, but we also offer an emergency option for installation within 48 hours.

Assumptions:

  • Heat Pump Water Heater:

    • Daily consumption: 2.5 kWh/day
    • Annual consumption: 2.5 kWh/day×365 days=912.5 kWh/year2.5 \text{ kWh/day} \times 365 \text{ days} = 912.5 \text{ kWh/year}2.5 kWh/day×365 days=912.5 kWh/year
    • Electricity cost: $0.20/kWh
  • Gas Water Heater:

    • Daily consumption: 1.5 therms/day (1 therm = 100,000 BTU)
    • Annual consumption: 1.5 therms/day×365 days=547.5 therms/year1.5 \text{ therms/day} \times 365 \text{ days} = 547.5 \text{ therms/year}1.5 therms/day×365 days=547.5 therms/year
    • Gas cost: $1.50/therm

Cost Calculation:

Heat Pump Water Heater:

  • Annual electricity consumption: 912.5 kWh
  • Annual cost: 912.5 kWh×$0.20/kWh=$182.50912.5 \text{ kWh} \times \$0.20/\text{kWh} = \$182.50912.5 kWh×$0.20/kWh=$182.50

Gas Water Heater:

  • Annual gas consumption: 547.5 therms
  • Annual cost: 547.5 therms×$1.50/therm=$821.25547.5 \text{ therms} \times \$1.50/\text{therm} = \$821.25547.5 therms×$1.50/therm=$821.25

Annual Savings:

  • Annual savings: $821.25−$182.50=$638.75\$821.25 - \$182.50 = \$638.75$821.25$182.50=$638.75

Summary:

By switching from a gas water heater to a heat pump water heater, you can expect to save approximately $638.75 per year. Actual savings may vary depending on your specific energy consumption and local energy rates.

 

To determine the annual savings when switching from an electric resistance water heater to a heat pump water heater in Australia, we'll use typical Australian energy consumption and costs.

Assumptions:

  • Heat Pump Water Heater:

    • Daily consumption: 2.5 kWh/day
    • Annual consumption: 2.5 kWh/day×365 days=912.5 kWh/year2.5 \text{ kWh/day} \times 365 \text{ days} = 912.5 \text{ kWh/year}2.5 kWh/day×365 days=912.5 kWh/year
    • Electricity cost: $0.30/kWh (average rate in Australia)
  • Electric Resistance Water Heater:

    • Daily consumption: 10 kWh/day
    • Annual consumption: 10 kWh/day×365 days=3650 kWh/year10 \text{ kWh/day} \times 365 \text{ days} = 3650 \text{ kWh/year}10 kWh/day×365 days=3650 kWh/year
    • Electricity cost: $0.30/kWh (average rate in Australia)

Cost Calculation:

Heat Pump Water Heater:

  • Annual electricity consumption: 912.5 kWh
  • Annual cost: 912.5 kWh×$0.30/kWh=$273.75912.5 \text{ kWh} \times \$0.30/\text{kWh} = \$273.75912.5 kWh×$0.30/kWh=$273.75

Electric Resistance Water Heater:

  • Annual electricity consumption: 3650 kWh
  • Annual cost: 3650 kWh×$0.30/kWh=$10953650 \text{ kWh} \times \$0.30/\text{kWh} = \$10953650 kWh×$0.30/kWh=$1095

Annual Savings:

  • Annual savings: $1095−$273.75=$821.25\$1095 - \$273.75 = \$821.25$1095$273.75=$821.25

Summary:

By switching from an electric resistance water heater to a heat pump water heater in Australia, you can expect to save approximately $821.25 per year. Actual savings may vary depending on your specific energy consumption and local energy rates.

The easiest way to obtain these rebates is to contact Australian Green Solution. One of our Rebate specialists will be able to help you to assess your rebate eligibility.

here are the key rebates and incentives available from the Victorian Government for hot water system upgrades:

  1. Victorian Energy Upgrades (VEU) Program:

    The VEU program offers incentives for upgrading to energy-efficient appliances, including hot water systems. The exact rebate amount can vary depending on factors such as the type of system installed and its energy efficiency rating. Typically, rebates are provided in the form of certificates (VEECs - Victorian Energy Efficiency Certificates), which are generated based on the energy savings achieved by the upgrade.
  2. Solar Homes Program:

    While primarily focused on solar PV systems, this program also includes rebates for solar hot water systems. Rebates can vary based on the system size and type, and eligibility criteria.
  3. Clean Energy Homes Program:

    This program aims to support homeowners in making their homes more energy-efficient. It may provide rebates for upgrading to energy-efficient appliances, including hot water systems. Specific rebate amounts and eligibility criteria can vary.

Yes, like all water heaters, heat pump water heaters (HPWH) do require some maintenance to ensure efficient operation and a long lifespan.

 

The average lifespan of a heat pump water heater (HPWH) typically ranges from 15 to 20 years.

Heat pump water heaters typically produce some noise during operation, but they are generally quieter compared to traditional electric resistance or gas water heaters. The level of noise can vary depending on the specific model, installation location, and individual sensitivity to sound.

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